Support and contact
Answers to the questions we hear most. If yours is not here, write to us below or at support@criticalcaretraininghub.com.
How do I create an account?
Choose Sign in and continue with your Google account. Free access opens straight away, with no approval step.
I cannot sign in. What should I check?
Try again in a few minutes, make sure cookies are allowed for this site, and try another browser. If Google shows an error, sign out of Google and sign in again.
What is the difference between Free and Pro?
Free is permanent and includes selected lessons, selected ultrasound cards, the figures, a daily set of practice questions and the Heritage Library for reading. Pro opens everything in full. The pricing page lists each feature.
How much does Pro cost?
The current prices are on the pricing page, shown before you pay. Launch prices are introductory and may change, with notice.
How do I cancel?
Cancel from your account at any time. You keep Pro until the end of the period you paid for. See the refunds and cancellation page.
Is this accredited or does it give CME credit?
No. The content is educational and is mapped to the SCFHS competency framework as an alignment only. It is not accredited or endorsed and it does not award credit.
Can the service give me clinical advice?
No. It is for education and is not a substitute for clinical judgment. Always check doses and decisions against your local protocol.
The Arabic text looks wrong. What can I do?
Tell us which page and sentence it is, using the form below, and we will correct it.